1. Home
  2. FAQ
Help Center

1xebt FAQ – Clear Answers to All Your Questions

Have questions about registration, login, betting, payments, or bonuses? Find your answers here on our FAQ page. If you can't find what you're looking for, reach out to our support team directly.

50+
General Questions
7
Topic Categories
24/7
Live Support
<2 mins
Average Response Time

What can we help you with?

Click on any category below to jump straight to those questions.

Account & Registration
Everything you need to know about registering on 1xebt, logging in, resetting your password, and managing your profile.
Deposits & Withdrawals
Deposit with Mobile Pay, Nagad, or Rocket. Learn about withdrawal timelines, limits, and methods.
Betting & Odds
Everything you need to know about placing bets, how odds work, live betting, and cash out.
Bonuses & Promotions
Terms and usage details for welcome bonuses, reload offers, free bets, and other promotions.
Games & Casino
Slots, Live Casino, card games — learn how to play and how each game works.
Security & Privacy
How your account and data are kept secure, KYC verification, and responsible gaming policy.
All Questions Account Payment Betting Bonus Games Security
No results found. Try a different keyword.
Account & Registration

To register at 1xebt, you'll need: your full name, a valid email address, a Bangladeshi mobile number, your date of birth (must be 18 or older), and a strong password. Registration page and complete the process in just a few minutes.

No. Under 1xebt's policy, each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited.

First, make sure you're entering the correct email and password. If you've forgotten your password, Login page Click the "Forgot Password?" link. If you're still having trouble, contact support.

Yes. Once logged in, you can update your mobile number, email, and password from your profile settings. Changing your name may require KYC verification.

Yes. To close your account, contact our support team by email. Make sure to withdraw any remaining balance before the account is closed.
Deposits & Withdrawals

You can deposit at 1xebt via Mobile Pay, Nagad, Rocket, VISA, Mastercard, and bank transfer. Mobile banking methods are the fastest — funds typically arrive within 1–5 minutes.

Minimum deposit is ৳500 and minimum withdrawal is ৳1,000. Maximum limits may vary depending on your payment method and account level.

Mobile Banking withdrawals (Mobile Pay/Nagad/Rocket) are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Delays can occur if KYC verification is incomplete.

1xebt does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply their own transfer fees.

You can cancel a withdrawal request before processing begins. Once processing has started, cancellation is not possible. For more details, Financial Transactions View page.
Betting & Odds

You can bet on cricket, football, tennis, badminton, kabaddi, basketball, volleyball, and 30+ other sports. All events Sports page.

Live Betting means placing bets in real time while a match is in progress. Odds change from moment to moment, making it ideal for experienced bettors who can read the flow of the game and make informed decisions.

1xebt uses the decimal odds format. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original ৳100 stake). All Match Odds page for full details.

The Cash Out feature lets you partially or fully settle a bet before the match ends. Log in to your account and use the Cash Out option from your bet slip.

If a match is cancelled or postponed, the bet is generally voided and the stake is refunded. For full details, see the Terms & Conditions Available on the page.
Bonuses & Promotions

A welcome bonus is available on your first deposit after opening a new account. Registration complete it, make a deposit, and the bonus will be credited to your account automatically.

Each bonus has its own wagering requirements. Typically, you can withdraw bonus funds after betting them 5–10 times. For the latest terms Promotions page View.

Yes, every bonus has an expiry date. You generally have 7–30 days to meet the wagering requirements. Any unused bonus will be forfeited once it expires.

Yes. Refer a friend to 1xebt and you'll earn a referral bonus. For details Promotions page View.
Games & Casino

1xebt offers slots, Live Casino, card and dice games, roulette, baccarat, poker, crash games, and much more. All games Games page Available.

Yes. In Live Casino, you play with trained dealers via real-time video — the closest experience to a real casino.

Minimum bet amounts vary by game. Most slots start from ৳10, while live table games may start from ৳50.
Security & Privacy

Yes. 1xebt uses industry-standard SSL encryption. Your personal and financial information is never shared with third parties. For details Privacy Policy Available.

KYC (Know Your Customer) is the identity verification process. It is essential for preventing fraud and ensuring financial security. Verification can be completed by uploading a national ID or passport.

Change your password immediately and notify our support team. 1xebt monitors every login and sends automatic alerts for any suspicious activity.

You can set your own daily/weekly deposit and betting limits directly from your account settings. Responsible Gaming The page has detailed information.
Still have questions? If you couldn't find what you're looking for above, reach us directly via Live Chat or at support@1xebt.app. We're always here to help.
Direct Support

If you can't find your answer in the FAQ, our support team is available 24/7 to help.

support@1xebt.app
Live Chat 24/7
Average response time: under 2 minutes
Quick Links
Register Log In View Promotions Sports Financial Transactions Responsible Gaming
Security Guarantee
SSL Secured
Verified
Data Privacy
Licensed

Don't have an account yet? Get started now

Register for free, claim your welcome bonus, and enjoy thousands of sports events and games.

Register Now Log In
বাংলা